Client Applications

Service includes ? standard driver preinstallation for upgraded components. Service process may need operation system re-installation. Driver should be available for free at public web or uploaded by customer.

Kods: SC-ALL-SW-DRIVER

Client Applications

Service includes ? installation of vendor OEM version of Microsoft Windows 11 Pro. Service doesn?t include the price of operation system license. OEM version or separate MS Windows license should be available when ordering this service work.

Kods: SC-ALL-SW-WIN11P

Client Applications

This service includes the installation of a customer-provided custom disk image onto one personal computer or notebook. The service does not cover the installation of servers or storage devices. The service does not include the cost of any software licenses. An OEM or separate Microsoft Windows license must be available at the time of ordering. Preparation or creation of the custom disk image is not included in this service, and, if required, must be agreed upon separately.

Kods: SC-ALL-SW-CUSTIM

Client Applications

Labelling Scandinavian layout keyboard to Estonain layout. Stickrs are not included to the service.

Kods: SC-EE-HW-KBSTICK

Client Applications

Microsoft Windows 11 Pro Ready-to-use Clean Image Preinstallation (Estonian version) The Ready-to-use Clean Image preinstallation service is designed with the end user in mind. This service provides a Ready-to-use Clean Image installation of Microsoft Windows 11 Pro with a predefined language configuration for the Estonian market. It is intended for customers who want a clean, standardized, and business-ready operating system environment without unnecessary manufacturer preinstalled software. What is included Installation of Microsoft Windows 11 Pro Installation of the latest available Windows updates Installation of required drivers and firmware updates Clean installation based on an original Microsoft Windows image No manufacturer preinstalled software included in the installation Device prepared for immediate use This service provides a clean and reliable starting point for the end user and a more controlled baseline for the customer’s IT environment. Service process As part of the service process, the device is powered on and basic functionality is verified before delivery. Language The operating system is prepared with Estonian and US English language support. Important notes The Windows license is not included in the service price If the device is not supplied with a valid OEM Microsoft Windows license, a separate license must be provided This service does not apply to servers or storage systems Lead time The target lead time is 2–4 business days, depending on order size and service scope Additional Information: F9 Installation Centre services@f9baltic.com

Kods: SC-EE-SW-CLEAN11P

Client Applications

Microsoft Windows 11 Pro Ready-to-use Clean Image Preinstallation (Lithuanian version) The Ready-to-use Clean Image preinstallation service is designed with the end user in mind. This service provides a Ready-to-use Clean Image installation of Microsoft Windows 11 Pro with a predefined language configuration for the Lithuanian market. It is intended for customers who want a clean, standardized, and business-ready operating system environment without unnecessary manufacturer preinstalled software. What is included Installation of Microsoft Windows 11 Pro Installation of the latest available Windows updates Installation of required drivers and firmware updates Clean installation based on an original Microsoft Windows image No manufacturer preinstalled software included in the installation Device prepared for immediate use This service provides a clean and reliable starting point for the end user and a more controlled baseline for the customer’s IT environment. Service process As part of the service process, the device is powered on and basic functionality is verified before delivery. Language The operating system is prepared with Lithuanian and US English language support. Important notes The Windows license is not included in the service price If the device is not supplied with a valid OEM Microsoft Windows license, a separate license must be provided This service does not apply to servers or storage systems Lead time The target lead time is 2–4 business days, depending on order size and service scope Additional Information: F9 Installation Centre services@f9baltic.com

Kods: SC-LT-SW-CLEAN11P

Client Applications

Microsoft Autopilot Pre-provisioning This service adds pre-provisioning to the standard Microsoft Autopilot process, allowing the device to be prepared in the customer’s Microsoft environment before it reaches the end user. It is intended for organizations that want to reduce setup time at first login and ensure that devices arrive with applications, policies, and configurations already applied as far as the deployment model allows. What is included Windows Autopilot registration Pre-provisioning of the device Processing through the customer’s deployment workflow so that required applications, configurations, and policies can be delivered in advance During pre-provisioning, the device is powered on, connected to the network, and prepared in the customer’s environment before delivery. This shortens the end-user onboarding phase and helps create a more controlled and predictable deployment experience. Requirements Active network connectivity Access to the customer tenant Microsoft Entra ID Microsoft Intune or another supported device management solution that supports Windows Autopilot Completed Autopilot onboarding process with the necessary permissions approved before the first order Service process As part of the service process, the device is powered on and basic functionality is verified before delivery. Important note This service does not include a Microsoft Windows Ready-to-use Clean Image installation. The existing supported Windows installation on the device is used as the basis for pre-provisioning. Recommended option For customers who want the benefits of pre-provisioning together with a clean and fully updated Windows environment, the recommended option is Microsoft Autopilot Pre-provisioning + Ready-to-use Clean Image. Lead time The target lead time is 2–4 business days, depending on order size, application volume, policy scope, and overall provisioning complexity. Additional Information: F9 Installation Centre services@f9baltic.com

Kods: SC-ALL-AUTOPDEP

Client Applications

Service includes - installation of multiple (two or more) hardware components (memory module, 4G, network, graphics card etc) into a computer and simple DOA testing to ensure the computer is in working order.

Kods: SC-ALL-HW-PCINST2

Client Applications

Microsoft Autopilot Registration + Windows 11 Clean Image The Ready-to-use Clean Image preinstallation service is designed with the end user in mind. This service combines Microsoft Autopilot registration with a Ready-to-use Clean Image installation of Windows 11 Pro. It is designed for customers who want the advantages of Autopilot-based deployment together with a clean and standardized Windows environment prepared before delivery. What is included Clean Microsoft Windows installation based on an original Microsoft image The latest available Windows updates Required drivers and firmware updates Autopilot registration in the customer?s Windows Autopilot environment This gives the customer a consistent and controlled starting point for deployment while reducing the risk of issues related to outdated software or unwanted manufacturer preinstalled applications. Why choose this service This option is often the most practical choice for organizations that want to streamline rollout, improve end-user readiness, and reduce the amount of manual preparation required by internal IT. The device is delivered ready for Autopilot deployment with a clean Windows baseline already in place. Service process As part of the service process, the device is powered on and basic functionality is verified before delivery. Requirements Microsoft Entra ID Microsoft Intune or another supported device management solution that supports Windows Autopilot Completed Autopilot service onboarding process before the first order Important notes The operating system language can be specified when ordering the service The Windows license is not included in the service price If the device is not supplied with a valid OEM Microsoft Windows license, a separate license must be provided Pre-provisioning is not included in this service Lead time The target lead time is 2?4 business days, depending on order size and service scope. Additional Information: F9 Installation Centre services@f9baltic.com

Kods: SC-ALL-AUTOCLEAN

Client Applications

Microsoft Autopilot Pre-provisioning + Ready-to-use Clean Image This service is the most complete Autopilot deployment option in the portfolio. It combines a Microsoft Windows Ready-to-use Clean Image installation with Microsoft Autopilot registration and pre-provisioning, giving the customer a clean, standardized, and deployment-ready device before it is delivered to the end user. What is included Clean Microsoft Windows installation based on an original Microsoft image The latest available Windows updates Required drivers and firmware updates Microsoft Autopilot Registration – the device is registered in the customer’s Windows Autopilot environment before delivery Pre-provisioning so that applications, policies, and configurations can be delivered in advance The result is a device that is technically prepared, organizationally assigned, and optimized for a faster and smoother user rollout. Why choose this service This service is particularly suitable for customers who want to maximize readiness before delivery and minimize the amount of work required during the end user’s first startup. It combines the deployment efficiency of Autopilot with the quality and consistency of a clean Windows baseline. Requirements Active network connectivity Access to the customer tenant Microsoft Entra ID Microsoft Intune or another supported device management solution that supports Windows Autopilot Completed Autopilot onboarding process with the necessary permissions approved before the first order Service process As part of the service process, the device is powered on, basic functionality is verified, and the pre-provisioning workflow is completed before delivery. Important notes The operating system language can be specified when ordering the service The Windows license is not included in the service price If the device is not supplied with a valid OEM Microsoft Windows license, a separate license must be provided Lead time The target lead time is 2–4 business days, depending on order size, provisioning complexity, and application scope. Additional Information: F9 Installation Centre services@f9baltic.com

Kods: SC-ALL-AUTOPROCL

Client Applications

Service includes ? Ordered multiple warranty extensions products bulk registration behalf of reseller or end user. Service is for personal computing devices, not for server or storage products. Order service with multiple warranty extension products to register. Warranty extension products will be registered to the name of customer visible at the delivery line of the same sales order.

Kods: SC-ALL-HW-WAREGPC-BULK

Client Applications

Service includes ? Change of one disk drive (HDD/SSD) of one desktop or notebook. Service includes restoration of preinstalled OEM operating system at initial state. Service doesn?t include the price of operating system license. OEM version or separate MS Windows license should be available when ordering this service work.

Kods: SC-ALL-HW-DSKCHOS