Client Applications

Service includes ? standard driver preinstallation for upgraded components. Service process may need operation system re-installation. Driver should be available for free at public web or uploaded by customer.

Kods: SC-ALL-SW-DRIVER

Client Applications

Service includes ? installation of vendor OEM version of Microsoft Windows 11 Pro. Service doesn?t include the price of operation system license. OEM version or separate MS Windows license should be available when ordering this service work.

Kods: SC-ALL-SW-WIN11P

Client Applications

Service includes installation of Microsoft Windows 11 Pro ready-to-use clean image into one personal computer or notebook for Latvian region customers. Installation contains original MicroSoft Windows 11 Pro operation system including all the latest software- and security updates including Latvian and US English language packages. Service doesn?t cover installation of servers and storage devices. Service doesn?t include the price of license itself. OEM version or separate MS Windows license should be available when ordering this service.

Kods: SC-LV-SW-CLEAN11P

Client Applications

Windows Autopilot is a solution that streamlines the deployment of new PCs within an organization. Autopilot connects the device to the organization?s Azure Active Directory (AD) and device management system. To use Windows Autopilot, the customer must have Azure AD and Microsoft Intune or another device?management platform that supports Autopilot. The device must also have a supported version of Windows 11. Service Scope Device DOA Testing ? Power on testing of the computer. Autopilot Preparation ? Collecting the information required for Autopilot registration from the device. Autopilot Registration ? Adding the device to the Windows Autopilot deployment service. Customer?provided Group Tag identifiers can also be used during registration. The Group Tag must be provided in the additional text field of the order line. Alternatively, F9 can compile the Autopilot.csv file and send it to the email address specified in the order. Autopilot for Pre-Provisioned Deployment ? Device startup and network connection - Autopilot provisioning - Reseal. Service Activation Before placing the first order, the service must be activated. The activation process begins with the ?Autopilot Service Activation? form, which collects the necessary customer information such as customer details, domain and tenant ID, and the email address of a user with Global Admin rights. F9 will send a permission request to this Global Admin. Once the request is approved, the service becomes available for ordering. You can find the ?Autopilot Service Activation? form in the product links section of the product card. IMPORTANT Please provide the end customer?s domain and Tenant ID, as well as any Group Tag identifier, in the additional text field of the order line. The target lead time for pre?installation services is 2?4 business days. Actual lead time may vary depending on the scope of the installation service and the size of the order.

Kods: SC-ALL-AUTOPDEP

Client Applications

This service includes the installation of a customer-provided custom disk image onto one personal computer or notebook. The service does not cover the installation of servers or storage devices. The service does not include the cost of any software licenses. An OEM or separate Microsoft Windows license must be available at the time of ordering. Preparation or creation of the custom disk image is not included in this service, and, if required, must be agreed upon separately.

Kods: SC-ALL-SW-CUSTIM

Client Applications

Service includes - installation of multiple (two or more) hardware components (memory module, 4G, network, graphics card etc) into a computer and simple DOA testing to ensure the computer is in working order.

Kods: SC-ALL-HW-PCINST2

Client Applications

The Clean Image preinstallation service is designed with the end user in mind. It is significantly faster and more user-friendly than the manufacturer?s original factory installation, as unnecessary applications that consume system resources have been removed. The Clean Image installation also includes the latest available Windows security updates. The operating system version is Windows 11 Pro with multilingual language support (Lithuanian, Latvian, Estonian, and English). The preferred operating system language must be specified when ordering the service so it can be preconfigured during installation. Windows AutoPilot is a solution that streamlines the deployment of new PCs within an organization. AutoPilot automatically connects the device to the organization?s Azure Active Directory (AD) and device management system. To utilize Windows AutoPilot, the customer must have Azure AD and Microsoft Intune or another device management system that supports AutoPilot. Service includes Device DOA testing ? Computer startup verification Clean Image installation Manufacturer preinstalled trial software removed Manufacturer utilities configured so they do not disturb the user Latest Windows security updates installed Operating system: Windows 11 Professional Multilingual operating system support (EN-EE-LV-LT). The preferred installation language must be specified when ordering the service. AutoPilot preparation ? Collecting the hardware information required for Autopilot registration AutoPilot registration ? Adding the device to the Windows Autopilot deployment service Customer-specific Group Tag identifiers can also be used during registration. The Group Tag must be provided in the order line additional information field. Alternatively, F9 can generate an Autopilot.csv file and send it to the email address specified in the order. Service activation Before the first order, the service must be activated. The activation process begins with the ?Autopilot Service Activation? form, which collects the necessary customer information such as customer details, domain and tenant ID information, and the email address of the customer?s Global Admin user. F9 will send an authorization request to this user. After the authorization request has been approved, the service can be ordered. The ?Autopilot Service Activation? form can be found in the product links section of the product card. Note Please provide the end customer?s domain and Tenant ID as well as any applicable Group Tag identifier in the order line additional information field. The target lead time for preinstallation services is +2?4 business days. Actual lead time may vary depending on the scope of the installation service and the size of the order.

Kods: SC-ALL-AUTOCLEAN

Client Applications

Microsoft Autopilot Pre-provisioning + Ready-to-use Clean Image This service is the most complete Autopilot deployment option in the portfolio. It combines a Microsoft Windows Ready-to-use Clean Image installation with Microsoft Autopilot registration and pre-provisioning, giving the customer a clean, standardized, and deployment-ready device before it is delivered to the end user. What is included Clean Microsoft Windows installation based on an original Microsoft image The latest available Windows updates Required drivers and firmware updates Microsoft Autopilot Registration – the device is registered in the customer’s Windows Autopilot environment before delivery Pre-provisioning so that applications, policies, and configurations can be delivered in advance The result is a device that is technically prepared, organizationally assigned, and optimized for a faster and smoother user rollout. Why choose this service This service is particularly suitable for customers who want to maximize readiness before delivery and minimize the amount of work required during the end user’s first startup. It combines the deployment efficiency of Autopilot with the quality and consistency of a clean Windows baseline. Requirements Active network connectivity Access to the customer tenant Microsoft Entra ID Microsoft Intune or another supported device management solution that supports Windows Autopilot Completed Autopilot onboarding process with the necessary permissions approved before the first order Service process As part of the service process, the device is powered on, basic functionality is verified, and the pre-provisioning workflow is completed before delivery. Important notes The operating system language can be specified when ordering the service The Windows license is not included in the service price If the device is not supplied with a valid OEM Microsoft Windows license, a separate license must be provided Lead time The target lead time is 2–4 business days, depending on order size, provisioning complexity, and application scope. Additional Information: F9 Installation Centre services@f9baltic.com

Kods: SC-ALL-AUTOPROCL

Client Applications

Service includes ? assembling of ordered components into one physical server during the same chassis opening session and simple DOA testing to ensure the server is in working order. Service includes assembling extra memory, CPU modules, HDD/SSD, add-on cards and other physical components. Service does not include installation of any operating system or software and/or firmware updates.

Kods: SC-ALL-HW-SRVINST

Client Applications

Service includes ? Ordered multiple warranty extensions products bulk registration behalf of reseller or end user. Service is for personal computing devices, not for server or storage products. Order service with multiple warranty extension products to register. Warranty extension products will be registered to the name of customer visible at the delivery line of the same sales order.

Kods: SC-ALL-HW-WAREGPC-BULK

Client Applications

Service is available only if preagreed with account manager. Service includes 4-hand logistics service at customer premises for one pallet. One package at pallet cannot exceed 80kg. Service price is preliminary and may change upon agreed conditions. Service is available only at following cities: LT: Vilnius, Kaunas, Klaipeda, ?iauliai, Paneve?ys, Alytus, Utena, Marijampole, Tel?iai, Taurage LV: Riga, Daugavpils, Valmiera, Liepaja, Ventspils, Gulbene, Jekabpils, Rezekne EE: Tallinn, Tartu, Pärnu, Jõhvi

Kods: SC-ALL-LOG-ONSITE

Client Applications

This service is intended as a supplement to the standard door-to-door logistics service and is applicable to shipments outside the Baltic States. Depending on the scope and type of the agreed value-added logistics services, the shipment price may be adjusted accordingly and may increase or decrease from the standard delivery price.

Kods: SC-ALL-LOG-EXTRA1