Lenovo Technician Installed Customer Replaceable Unit (TICRU) service extension expands the Onsite and Premier Support service levels to cover the on-site replacement of all parts by a certified technician. This simplifies device maintenance, reduces the workload for end users and IT teams, and ensures a high-quality outcome. The service is specifically designed for environments where technical expertise is not readily available.

Key features:

• A Lenovo-certified technician performs the installation of customer replaceable units (CRUs)
• Saves resources: frees up IT staff time for more critical tasks
• Certified spare parts and technicians ensure consistent, high-quality results
• Required base warranty: Onsite or Premier Support
• The service is not supported internationally